Officer, Phone Collection (06 posts.)
Location: Head Office-Phnom Penh 
Report to: Unit Manager of LCD for Phone Collection
Deadline: 18-Sep-2020
Duties and Responsibilities:
  • Responsible for prepar the overdue client list for calling that follow to standard scripts.
  • Make call and keep note the report for follow up default client in the system.
  • Prepare daily, weekly and monthly calling performance report.
  • Keep tracking and spot check on default client who contacted to measure how the efficiency of collection        phone call that they promised to pay.
  • Check and verify the report which performed by operator at field by branches to strengthen the quality of collection.
  • Prepare the number not in use and send to office for updating with verifying on time.
  • Perform other tasks as assigned by supervisor.
  • Bachelor degree in English, Management, Marketing, Finance & Banking and other related skill.
  • Understand information, idea and can verbalize partners effectively.
  • Convincible or persuadable skill to make payment or settlement.
  • Strong networking, communication, negotiation and reconciliation skills.
  • Advance analytical, organization and interpersonal skills.
  • Able to communicate and relationship in English.
  • Able to use Microsoft office (Word, Excel, PowerPoint…)
  • HKL provide the competitive salary based on knowledge, skill and experience. We offer the monthly salary plus Insurance Allowance (Health & Accidence), Annual Bonus, Annual salary increment, Incentive, Pchum Ben Bonus, 13rd Month Salary, Uniform Allowance, Provident Fund, Annual Leave, and other benefit as stated in HKL policy.
  • Successful Candidate will be received the numerous training program and development in order to enhance his/her knowledge skill and competency to work effectively and having opportunities to development long-term career with HKL.
How to Apply:
  • HKL Application Form is free provided. Thus, you can get it from Head Office (Phnom Penh) or all branches of Hattha Kaksekar Limited every working day or free download from our website:
  • Interested candidate, please fill the HKL application form and submit with CV, Family Book, Population ID Card, Birth Certificate, Degree Certificate and other short course certificate or letter to HKL head office (Nº606, St.271, Sangkat Phsar Deum Tkouv, Khan Chamkamorn, Phnom Penh) or any HKL branch office nearest your current address or via email 
  • The submitted document will not be returned.
  • Reach us on: 069 222 800 / 086 354 354  
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Achievement YTD January 31, 2020
Number of Office 177
Headquarter 1
Total Number of Staff 4,568
Male 3,321
Female 1,247
Loan Outstanding USD 1,087 M
Number of Active Borrower 172,169
Deposit USD 591 M
Active Customer 262,498
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